The
Profiles CheckPoint 360 Competency Feedback System
is a multi-rater feedback process that provides managers and leaders with an opportunity
to receive an evaluation of their job performance from the people around them – their
boss, their peers, and the people whose work they supervise. From this feedback, managers
can compare the opinions of others with their own perceptions, positively identify
their strengths, and pinpoint the areas of their job performance that could be improved.
This assessment process
is concerned with a manager’s job performance in eight skill clusters and 18 universal
competencies, described as follows:
- Communication
- Listens
to others
- Processes
information
- Communicates
effectively
|
- Leadership
- Instills
trust
- Provides
direction
- Delegates
responsibility
|
- Adaptability
- Adjusts
to circumstances
- Thinks creatively
|
- Relationships
- Builds personal
relationships
- Facilitates
team success
|
- Task
Management
- Works efficiently
- Works competently
|
- Production
- Take action
- Achieves
results
|
- Development
of Others
- Cultivates
individual talents
- Motivates
successfully
|
- Personal
Development
- Displays
commitment
- Seeks improvement
|
The
Process
Each participant completes an evaluation, a process that takes about 30 minutes. They
are guaranteed anonymity (except for the “Boss”) and urged to be honest and objective
in their responses. Participants may complete their assignments via the Internet and
results from all participants are compiled in a report that is returned to the manager.
Full
Color Report
CheckPoint Reports have colorful graphs and charts as well as narrative descriptions
of the results to help the manager read, understand, and effectively use the data
for self-development. The report has a special personal growth section that coaches
the manager and helps improve performance in development areas.
Sample
Report
The CheckPoint 360 Competency
Feedback System is an effective managerial development system that pays big dividends
in improved performance.
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